Asda Newmains Superstore

3 Reviews
Asda Newmains Superstore
2 MORNINGSIDE ROAD
ML2 9AS Newmains
North Lanarkshire Scotland
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updated one month ago

Description

  1. Baby Products
  2. Flower Shop
  3. George Clothing
  4. Gifts
  5. Groceries
  6. Health and Beauty
  7. Insurance Services
  8. Mobile Phone Services
  9. Photo Centre
  10. Travel Services
  11. Tyres
  12. Wine Shop
Keywords:
Supermarkets, Grocery Stores, Car Parks
Facilities
disabled facilities, cash machine, car park
Available payment methods
  • American Express
    American Express
  • Maestro
    Maestro
  • MasterCard
    MasterCard
  • Visa
    Visa
Asda Newmains Superstore is listed in the following categories:
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Reviews

19 August 2017

Just spent the last hour instore while ur wonderful staff member Mel helped myself and 8/9 other customers try to retrieve their cashline cards back... after machine kept taking them repeatedly!! Well done again Mel... ur a credit to ur Asda store indeed. Wonderful helpful lady. ☆☆☆☆☆ Esme x

more than 6 months ago

Dear Sir/madam I am a disabled man aged 58. My wife and I have used Asda every week since it opened for our food shopping. Yesterday I visited your store to buy 24 bottles of flavoured water (4 different flavours) which I buy every week as it helps me take my medications. As usual I put the bottles in 4 bottle bags 6 bottles per bag. When I arrived at the checkout I placed 1 bottle from each bag onto the conveyor belt and advised the checkout person that there was 6 of each flavour 24 bottles in total. The Checkout person instructed me to place all 24 bottles on the conveyor belt. I asked why and explained that every other checkout person advised me to only place one of each flavour on the belt. The checkout person stated "you never know what else might be in your trolley" stunned I asked are you calling me a thief the checkout person responded with "you never know". I advised that in future I would be shopping at Tesco. The checkout person laughed and said don't do that then advised a colleague of what I said as if it was a joke. When I then asked if there was a duty manager on duty the checkout person waved vaguely towards the customer service desk. I asked at the customer service desk to speak to the duty manager. The member of staff made a call and advised the manager would be with me shortly. I waited a few minutes before advising the member of staff that I was too angry to wait and discuss this matter at this time and I left the store. This is the second time I have been discriminated against at this store. When I previously complained at the large scale abuse of the disabled parking spaces being used by non badge holders I was fobbed off and told it was not Asda's problem. Now I am being accused of being a thief. I intend to share my experience as wide as possible to inform other disabled shoppers and others what to expect from Asda. Tom Mcfarlane 7 Claire Street Newmains Sent from Yahoo Mail on Android

more than 6 months ago

I normally pop in late on a Thursday night on my way home, but I'll be going to Tesco from now on, the lady (I use the term lightly) on the self service is just so damn rude!! She talks to people as if they are stupid. I got accused of trying to steal a bag for life, because I scanned the wrong barcode on the bag (yes apparently there is two!!) one is for a replacement bag the other charges 6p (cos I'm supposed to know this!!) She said everyone knew this scam because it's all over Facebook?! Yes bag scamming is huge these days I'm sure. This employee has previous, I've heard her being rude to other customers on many occasions obviously it was my turn tonight. Not worth the stress, just don't go in at night.

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